Privacy Policy

TeaRounder App and personal data

You can use the TeaRounder App to set up rounds in any Tea Room, Cafe or Pub. However at a Participating Venue you can you progress the round further by ordering or paying* using the app.

The TeaRounder App is downloaded free of charge from https://TeaRounder.app website and installed on your mobile phone.

At any Tea Room, Cafe or Pub use TeaRounder on your mobile phone to set up the names of your friends and family together with their drinks, then store this in your mobile phone’s memory. This is so you can recall who drinks what when setting up another drinks round in the future. It’s so much better than using notepad. The names of friends and family are not passed to the Tea Room, Cafe or Pub and never leave your mobile phone.

If you visit a Participating Venue you may decide to use the TeaRounder App to do more than just recalling who drinks what. At a Participating Venue once you have set up a round, you can go ahead ordering a drinks round and even pay* for it. When placing an order though the TeaRounder App, the bill payers name, address*, table number* and phone* is passed to Participating Venue website. Only this data (and the ordered drinks) is accessible to the owner of the Tea Room, Cafe or Pub. Names of your friends and family are never passed to the Participating Venue website.

Our Marketing and Demo website address is: https://tearounder.thinkablecloud.co.uk. It treats personal data much as a Participating Venue website would.

(* optional as configured for the Participating Venue).

Participating Venue personal data

Participating Venue means Tea Room, Cafe or Pub that accepts orders direct from the TeaRounder App installed on a consumers mobile phone. The Data Controller for subscriptions from Participating Venues is Thinkable Cloud Ltd. It may collect and process the following data :

We use a subscribing Participating Venue owner’s contact detail to respond to enquiries and also for payment collection purposes and reminder/administration.

  • When enquiring about our service, a Participating Venue owner’s email address, name and phone number (if supplied) are stored. This is so that we may contact you with further information. Your details are not shared except: –
    • For anti-spam purposes we share IP address information with our anti-spam supplier.
    • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. We may publish aggregate results of surveys, but these will never reveal identities of individuals.
    • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own purposes, our own advertising or our suppliers are collected using third party cookies. We use aggregate results that do not reveal identities of individuals. The aggregate results are used to improve our website and services based on the information and feedback we receive from you, to promote our services better and monitor usage.

If you subscribe to our marketing we’ll store your contact detail on our mail list in order to communicate about changes to the TeaRounder service. These email addresses and names are stored and processed by a third party called Hubspot in USA. Hubspot is not permitted to re-use these email addresses under its own control.

Who we are

The Data Controller is Thinkable Cloud Ltd referred to in this document as “We”, “Our” or the “Company”. The Company is based in Buckinghamshire, UK. It is registered at Companies House with Company number 888579.

Thinkable Cloud Ltd has its website at http://thinkablecloud.co.uk

The Company is registered in the UK with the ICO under the Data Protection Act with registration number A8757340.

Subscribing to our marketing communications

On this website we use HubSpot for different purposes. HubSpot is a software company from the USA with a branch office in Ireland. Hubspot is an integrated software solution that we use to cover different aspects of our online marketing. This includes :

Email marketing, reporting, contact management (e.g., user segmentation & CRM), landing pages and contact forms. 

Visitors to our website can find out more about the Company, download contents and to provide their contact information, together with further demographic information. This information is stored on the servers of our software supplier HubSpot. We can use it to make contact with visitors to our website and to determine which of our company’s services are interesting for them. All information collected by us is subject to this data privacy policy. We use all information collected exclusively for marketing and sales efforts of the Company and the TeaRounder copyright owner. We do not sell or rent your contact data to third parties.

The Hubspot Privacy Policy can be found here.
More information about Hubspot regarding the EU-Data Protection Regulations can be found here.
As part of the optimization of our marketing activities, Hubspot may collect and process the following data:

  • Geographical position
  • Browser type
  • Navigation information
  • Reference URL
  • Performance data
  • Information about how often the application is used
  • Mobile apps data
  • HubSpot subscription service credentials
  • Files that are displayed on site
  • Domain names
  • Viewed pages
  • Aggregated use
  • Version of the operating system
  • Internet service provider
  • IP address
  • Device identification
  • Duration of the visit
  • Where the application was downloaded from
  • Operating system
  • Events that occur within the application
  • Access times
  • Clickstream data
  • Device model and version

We also use HubSpot’s contact forms so that you can make a sales enquiry and/or subscribe to marketing communications. If you do not want Hubspot to collect and process the aforementioned data, you can refuse your consent by not submitting the contact form or if it is already submitted, withdraw it at any time by notifying us.

Your contact data will be stored for as long as we believe you may be interested in our services because it is necessary to communicate with you. The data will be deleted as soon as it is no longer needed for the processing purposes and/or when you have notified us that you are no longer interested in our services.

Data may be transferred to the USA as part of processing by Hubspot. The security of the transmission is ensured by so-called standard contractual clauses, which guarantee that the processing of personal data is subject to a security level that corresponds to that of the GDPR. If the standard contractual clauses are not sufficient to establish an adequate level of security, Art. 49 (1)(a) GDPR can serve as a legal basis.

Comments

When visitors leave comments on the Marketing and Demo website we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

If you create an account on the Marketing and Demo website, an anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you have used it to publish a profile picture. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. If you order a round of drinks then Service Staff may see your published profile picture in the context of your order and your account.

Cookies

If you leave a comment on our Marketing and Demo website you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit the login page on the Marketing and Demo website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

If and when you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

As the owner of a Tea Room or Pub you may edit or publish an article on the Marketing and Demo website, and an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

There is no embedded content on this website

Who we share your data with

We do not sell, trade, or give outside parties your personally identifiable information. We may transfer anonymous data to trusted third parties who assist us in operating our website and conducting our business so long as those parties agree to keep this information confidential. We use aggregated data over many customers to calculate and publish statistics for the market we operate in. This would not identify a person or customer.

If you request a password reset from the Marketing and Demo website, your IP address will be included in the reset email.

How long we retain your data

When you place an order with the Marketing and Demo website or a Participating Venue, the bill payer’s name address is retained for 2 years. On a Participating Venue website the transaction value may be retained for 7 years in compliance with UK taxation regulations. Other non-personal metadata is retained indefinitely.

For users that register on the Marketing and Demo website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Participating Venue website administrators can see and edit that information for their own venue.

Personal data stored by the TeaRounder App on your mobile phone will remain there indefinitely or until you delete it.

What rights you have over your data

If you have an account on Marketing and Demo website, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If our site’s business or substantially all of its assets are acquired by a third party, the customer base including personal information held about its subscribers will be one of the transferred assets.

To comply with UK law, enforce our site policies, or protect ours or others rights, property, or safety we may also release your information to UK law enforcement or regulatory bodies when we believe release is appropriate.

Where we send your data

Visitor comments made on the Marketing and Demo website may be checked through an automated spam detection service.

Your Consent

This policy (together with our terms of use and any other documents referred to on it) sets out our practices for processing personal data. By visiting our site you are accepting and consenting to these practices.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. If you are a subscribing Participating Venue you may also receive 30 days notice of this change, notified by email at the service email address we have stored for your account.

Ownership and rights

The “TeaRounder” name, logo, app design and its codebase are copyright Philip Ganney. Database rights and Copyright for the Marketing and Demo website is owned by Thinkable Cloud Ltd. Scraping or reproduction of content is forbidden without written permission from Thinkable Cloud Ltd.

Privacy Policy Version 1.0, April 2022.